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We'd Love to Hear From You
Whether you have a question about our collections, need assistance with a custom order, or simply want to say hello, our team is here to help.
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How can we help you?
Fill out the form below and our team will get back to you within 24 hours. For urgent inquiries, please contact us directly via WhatsApp.
Contact Information
Reach out to us through any of these channels.
Visit Our Workshop
Jl. Malioboro No. 88, Yogyakarta, Indonesia 55213
Email Us
hello@batikheritage.idCall Us
+62 274 123 456Working Hours
Mon - Fri: 09:00 - 17:00 WIB
Trusted by 12,000+ customers worldwide
Visit Our Workshop
Experience Batik Firsthand
We warmly invite you to visit our workshop in the heart of Yogyakarta. See our artisans at work, touch the fabrics, and immerse yourself in the world of traditional batik.
Our Location
Jl. Malioboro No. 88, Yogyakarta, Indonesia 55213
Workshop & Showroom
Located in the cultural center of Yogyakarta, our workshop is easily accessible and open for public visits. Come and explore our latest collections in person.
How to Get Here
By Car
Free parking available for up to 10 cars at the back of the workshop.
By Public Transport
5 minutes walk from Tugu Railway Station or Malioboro Bus Stop.
Information & Support
Business Hours & FAQ
Find answers to common questions and learn about our operating hours. We're here to make your experience as smooth as possible.
Business Hours
Monday - Friday
09:00 - 17:00 WIB
Saturday
10:00 - 15:00 WIB
Sunday
Closed
Closed
Public Holidays
Closed
Closed
We're currently open and ready to assist you
Frequently Asked Questions
Got Questions? We've Got Answers
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please contact us directly via WhatsApp for faster assistance.
Yes, we specialize in custom batik orders. Custom pieces typically take 4-8 weeks to complete depending on the complexity of the design. Please contact us to discuss your requirements.
Walk-in visitors are welcome during our business hours. However, for group visits (5+ people) or if you'd like a guided tour, we recommend booking an appointment in advance.
Yes, we ship worldwide. International shipping typically takes 7-14 business days. Shipping costs are calculated at checkout based on your location and order weight.
We accept returns within 14 days of delivery for unused items in original condition. Custom orders are non-refundable unless there is a defect in craftsmanship.
Yes, we offer wholesale pricing for orders of 20+ pieces. Please contact our wholesale team at wholesale@batikheritage.id for pricing and catalog information.
Still have questions that aren't answered here?
Don't hesitate to reach out to us directly. Our team is always happy to help.
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Ready to Experience the Art of Batik?
Whether you're looking for a timeless piece for your wardrobe, a meaningful gift, or a custom creation for a special occasion, we're here to help you find the perfect batik.
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